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Your First Visit

Home » Patient Resources » Your First Visit

Orthodontics: Your First Visit

At South Belmont Orthodontics & Oral Surgery, we believe that one of our most important goals as experienced and compassionate orthodontic professionals involves putting a patient’s mind at ease from the moment they walk through the door. We understand that at the end of the day, everyone is unique and no two patients are created equally.

At your complimentary initial consultation, you will get the opportunity to meet our team and tour the office. At this visit, we will learn as much about you as possible, including what brought you in and what type of situation you’re dealing with. This will also put us in a much better position to recommend the right type of treatment options to accomplish your smile goals moving forward.

Next, we’ll dive deep into your existing dental records and go over not only your X-rays but also any photos, notes, and more. We’ll also take up-to-date X-rays and photos if needed, which will be helpful during the remainder of the treatment process.

After your consultation, we’ll get down to business and get serious about whatever treatment option you’ve selected. Again, we’ll go over everything with you in great detail so that you know precisely what to expect – that includes going over payment and financing options, potential treatment timetables, and more. We will also take this time to address any concerns you may have or answer any lingering questions, all so that you can be totally confident that you’ve come to the right place in terms of your oral care.

Oral Surgery: Your First Visit

Before any oral surgery procedure, it’s important that we bring you in for a consultation. Your initial consultation is a chance for you to learn more about your upcoming procedure. It’s also a time for your doctor’s staff to get the information they need from you. All of this preparation helps us ensure a smooth procedure and a swift recovery. Knowing what to expect before you come can help you make the most of this essential appointment.

At this first visit, you’ll fill out your paperwork with information about your insurance and your medical history. Be sure to bring along a picture ID and your insurance card. If you have had x-rays taken at a different dentist’s office, arrange to have those sent to our offices if possible. Make a note of any medications you take, both prescription and over-the-counter. This should include the dosages and how often you take them. Be sure to include any supplements or vitamins, as well.

During your consultation, the front desk staff will be going over your insurance and the treatment plan. Based on these, they will be able to give you your estimated out-of-pocket cost. We’ll schedule your procedure and let you know what to expect on the day of surgery.

You’ll leave with a post-op informational packet that will summarize what you’ve learned and will tell you what to do on the day of your procedure. You’ll also have an emergency number to keep handy in case you have questions or concerns after your procedure.

Free Orthodontic Consultation

Ready to get the smile of your dreams? Request a free consultation today.

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Oral Surgery Appointment

Ready to get started with a healthy smile? Request an appointment today.

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OUR 5-STAR EXPERIENCE

Patient Testimonials

We understand making the decision to commit to treatment requires finding a practice you trust to deliver excellent care. So, don’t just take our word for it. Check out what our patients say about their 5 star experience with us!

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Ivan C.
They did my braces and appliance and they are always extremely nice and welcoming and explain in depth everything that they’re doing/seeing.
Response from the owner:Thank you for your kind words, Ivan! We're thrilled to hear that you felt welcomed and well-informed during your visits. Our team is dedicated to providing a positive experience for all our patients.
Lexxis M.
Absolutely love Stephanie at the front desk she’s such a sweetheart she is one of the reasons we keep coming back! She is always so helpful, she’s great!!! Doctor is also very well mannered and well spoken. He’s Awesome to work with. I’ve worked with a few different Orthos and I like him the best! Keep up the great work!!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that Stephanie and our doctor made such a positive impact on your visits. We appreciate your loyalty and look forward to seeing you again soon!
Cameron G.
Front desk is very nice and workers are very nice expect one heavy set black lady she had an attitude because she had to do her job
Response from the owner:Thank you for your kind words, Cameron. We appreciate your feedback about our team. We strive for a positive experience for all our patients and will address your concerns to ensure everyone feels welcome.
Evelyn A.
Great with their patients. I really liked how the doctor took the time to care and explain everything clearly.
Response from the owner:Thank you for your kind words, Evelyn. We're delighted to hear that you appreciated the care and clarity provided by our doctor. Your satisfaction is our top priority!
James F.
Very courteous and accommodating. Awesome explanation of current and future care plan. Everyone in the office that I have worked with remembers my name. A very welcoming atmosphere.
Response from the owner:Thank you, James, for your kind words! We're thrilled to hear you felt welcomed and well-informed about your care plan. Our team looks forward to continuing to provide you with excellent service.
Chelsea L.
Amazing staff, very friendly and eager to teach you about the procedures being done. I will definitely refer all of my friends to South Belmont!
Response from the owner:Thank you for your kind words, Chelsea! We're thrilled to hear you had a positive experience with our team. Your referrals mean a lot to us, and we look forward to welcoming your friends!
Abdenour C.
Both my son and daughter have been patients at South Belmont Orthodontics & Oral Surgery, and we’ve had such a great experience every step of the way. The staff is always friendly, patient, and professional. they really take time to explain everything and make the kids feel comfortable. The office is clean and welcoming, and scheduling appointments has always been easy. I really appreciate how caring and attentive the doctors are. Highly recommend to any family looking for great orthodontic and oral care!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that your children had a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care.
Stephanie R.
They were amazing with my son!!! From the reception to the doctor and all the great staff , I can not say enough positive things about the care we received!!! Best place I've ever been too for any of my children! My son had such a positive experience and can't wait to go back, even though he had an extraction!!! Looking forward to braces, thank you all again for going above and beyond my expectations! I would recommend this place to anyone! 10 stars if possible!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that your son had such a positive experience with our team. We look forward to seeing you both again for his braces!
Caterina M.
This office is extraordinarily organized. Excellent service, staff is professional, amazing and kind. Dr. Nancy Urban has been taking care of me with Invisalign for nearly three years now and my daughter with traditional metal braces for one year. I had a bad bite and bad teeth and they fixed it up amazingly for me. Definitely recommend to everyone.
Response from the owner:Thank you for your wonderful review, Caterina! We're thrilled to hear about your positive experience with Dr. Urban and our team. Your recommendation means a lot to us. We look forward to continuing your care!
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We look forward to welcoming you to our family and starting your path to healthy, straight teeth and a beautiful smile!
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SOUTH BELMONT
  • 974 South Point Rd.
    Belmont, NC 28012
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