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Privacy Policy

Home » Privacy Policy

Privacy Policy

Effective Date: 12-19-2025

This Privacy Policy governs the manner in which the website collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all services offered by South Belmont Orthodontics & Oral Surgery.

What Information Do We Collect?

We may collect personal identification information from Users in a variety of ways, including, but not limited to:

  • When Users visit our Site, register on the Site, or subscribe.
  • In connection with other activities, services, features, or resources we make available on our Site.

Users may be asked for, as appropriate, their email address, name, phone number, and other contact details. Users may visit the Site anonymously, but we will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, though doing so may prevent them from engaging in certain Site-related activities.

How Do We Use The Information That You Provide To Us?

We may use your information in the following ways:

  • To ensure the Site is delivered effectively for your needs.
  • To provide information, products, or services you request from us.
  • To carry out obligations from contracts between you and us.
  • To send appointment reminders, promotional materials, or newsletters, where you have opted in.
  • To improve customer service and respond to inquiries or complaints.
  • To optimize the Site and the services we offer.
  • To analyze data for marketing and demographic studies to improve our offerings.

We may also use your information for email notifications, newsletters, and marketing communications you have consented to. You can opt out of receiving such communications at any time by contacting us at info@southbelmontortho.com or following the “unsubscribe” instructions in emails.

Cookies

Our Site may use cookies to enhance User experience. Cookies are small text files placed on your computer to track usage and personalize content.

Users can set their browser to refuse cookies or alert you when cookies are being sent. However, some Site features may not function properly if cookies are disabled.

We may also use analytics services, such as Google Analytics, and advertising platforms, such as Google Ads and Facebook Ads, which place cookies on your device to monitor usage, personalize advertising, and improve our marketing efforts.

Disclosure Of Your Information

We do not sell, trade, or rent Users’ personal identification information to others. However, we may disclose your personal information:

  1. To service providers or partners assisting us in operating the Site or providing services to you.
  2. To comply with legal obligations or enforce our rights.
  3. To Facebook Inc., Google LLC, and their affiliates for targeted advertising and marketing purposes. You can review their privacy policies and terms here:
  • Facebook Custom Audiences: https://www.facebook.com/ads/manage/customaudiences/tos.php
  • Google Ads: https://policies.google.com/privacy

Information collected for advertising purposes may be used to deliver customized ads and improve campaign performance.

Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such external websites. We encourage Users to review the privacy policies of third-party sites before submitting personal data.

How Do We Protect Your Information?

We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, or destruction. However, data transmission over the internet is not completely secure, and we cannot guarantee absolute security.

Your information will only be retained for as long as necessary to fulfill its intended purpose or as required by law.

Accessing Your Information

You may request access to or correction of your personal information at any time by contacting us at: South Belmont Orthodontics & Oral Surgery

Address: 974 South Point Road Belmont, NC 28012

Phone: (704) 981-2429

Email: info@southbelmontortho.com

We may require proof of identity for such requests.

Changes To Our Privacy Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page with a revised effective date. We encourage Users to check this page regularly to stay informed about how we are protecting the personal information we collect.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree, please do not use the Site. Continued use following changes to this policy will be deemed as your acceptance of those changes.

Contacting Us

If you have questions or concerns about this Privacy Policy, please contact us at: South Belmont Orthodontics & Oral Surgery

Address: 974 South Point Road Belmont, NC 28012

Phone: (704) 981-2429

Email: info@southbelmontortho.com

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OUR 5-STAR EXPERIENCE

Patient Testimonials

We understand making the decision to commit to treatment requires finding a practice you trust to deliver excellent care. So, don’t just take our word for it. Check out what our patients say about their 5 star experience with us!

Strong 1

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Ivan C.
They did my braces and appliance and they are always extremely nice and welcoming and explain in depth everything that they’re doing/seeing.
Response from the owner:Thank you for your kind words, Ivan! We're thrilled to hear that you felt welcomed and well-informed during your visits. Our team is dedicated to providing a positive experience for all our patients.
Lexxis M.
Absolutely love Stephanie at the front desk she’s such a sweetheart she is one of the reasons we keep coming back! She is always so helpful, she’s great!!! Doctor is also very well mannered and well spoken. He’s Awesome to work with. I’ve worked with a few different Orthos and I like him the best! Keep up the great work!!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that Stephanie and our doctor made such a positive impact on your visits. We appreciate your loyalty and look forward to seeing you again soon!
Cameron G.
Front desk is very nice and workers are very nice expect one heavy set black lady she had an attitude because she had to do her job
Response from the owner:Thank you for your kind words, Cameron. We appreciate your feedback about our team. We strive for a positive experience for all our patients and will address your concerns to ensure everyone feels welcome.
Evelyn A.
Great with their patients. I really liked how the doctor took the time to care and explain everything clearly.
Response from the owner:Thank you for your kind words, Evelyn. We're delighted to hear that you appreciated the care and clarity provided by our doctor. Your satisfaction is our top priority!
James F.
Very courteous and accommodating. Awesome explanation of current and future care plan. Everyone in the office that I have worked with remembers my name. A very welcoming atmosphere.
Response from the owner:Thank you, James, for your kind words! We're thrilled to hear you felt welcomed and well-informed about your care plan. Our team looks forward to continuing to provide you with excellent service.
Chelsea L.
Amazing staff, very friendly and eager to teach you about the procedures being done. I will definitely refer all of my friends to South Belmont!
Response from the owner:Thank you for your kind words, Chelsea! We're thrilled to hear you had a positive experience with our team. Your referrals mean a lot to us, and we look forward to welcoming your friends!
Abdenour C.
Both my son and daughter have been patients at South Belmont Orthodontics & Oral Surgery, and we’ve had such a great experience every step of the way. The staff is always friendly, patient, and professional. they really take time to explain everything and make the kids feel comfortable. The office is clean and welcoming, and scheduling appointments has always been easy. I really appreciate how caring and attentive the doctors are. Highly recommend to any family looking for great orthodontic and oral care!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that your children had a positive experience with our team. Your recommendation means a lot to us, and we look forward to continuing to provide excellent care.
Stephanie R.
They were amazing with my son!!! From the reception to the doctor and all the great staff , I can not say enough positive things about the care we received!!! Best place I've ever been too for any of my children! My son had such a positive experience and can't wait to go back, even though he had an extraction!!! Looking forward to braces, thank you all again for going above and beyond my expectations! I would recommend this place to anyone! 10 stars if possible!
Response from the owner:Thank you for your wonderful feedback! We're thrilled to hear that your son had such a positive experience with our team. We look forward to seeing you both again for his braces!
Caterina M.
This office is extraordinarily organized. Excellent service, staff is professional, amazing and kind. Dr. Nancy Urban has been taking care of me with Invisalign for nearly three years now and my daughter with traditional metal braces for one year. I had a bad bite and bad teeth and they fixed it up amazingly for me. Definitely recommend to everyone.
Response from the owner:Thank you for your wonderful review, Caterina! We're thrilled to hear about your positive experience with Dr. Urban and our team. Your recommendation means a lot to us. We look forward to continuing your care!
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  • 974 South Point Rd.
    Belmont, NC 28012
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